Apartment Maintenance Request Follow-Up Feedback

Apartment Maintenance Request Follow-Up Feedback — Form Fields

This feedback template includes 10 fields. Gather tenant feedback after a maintenance issue was addressed by property management. Free to customize and use on ZenBuild.

• Unit Number (text, required)
• Work Order Number (if known) (text, optional)
• Type of maintenance issue (dropdown selection, required) — options: Plumbing, Electrical, HVAC, Appliances, Pest Control, Structural, Landscaping
• Speed of Response to Request (rating, required)
• Quality of Completed Work (rating, required)
• Professionalism of Maintenance Staff (rating, required)
• Was the issue fully resolved? (multiple choice, required) — options: Yes, completely, Mostly, Partially, No
• Were you notified before entry? (multiple choice, required) — options: Yes, No
• Additional comments on your maintenance experience (long text, optional)
• Overall Maintenance Service Satisfaction (rating, required)