This marketing template includes 7 fields. Marketing teams log notable brand sentiment data points from monitoring tools or customer feedback. Free to customize and use on ZenBuild.
Logged By (text, required)
Date of Entry (text, required)
Source (dropdown selection, required) — options: Social listening tool, Customer review platform, NPS survey, Media coverage, Sales feedback
Sentiment (dropdown selection, required) — options: Very positive, Positive, Neutral, Negative, Very negative
Topic or Theme (dropdown selection, required) — options: Product quality, Customer service, Pricing, Brand reputation, Other