Car Dealership Service Center Feedback — Form Fields
This feedback template includes 11 fields. Collect customer feedback after vehicle service or repair at a dealership. Free to customize and use on ZenBuild.
Customer Name (text, required)
Email (email, required)
Vehicle Make & Model (text, required)
Service Type (dropdown selection, required) — options: Oil change, Tire rotation, Brake service, Engine repair, Body work, Recall service, Other
Did the service take longer than estimated? (multiple choice, required) — options: No, finished early, No, right on time, Yes, slightly longer, Yes, much longer
Service Advisor Helpfulness (rating, required)
Technician Quality of Work (rating, required)
Waiting Area Comfort (rating, required)
Transparency of Pricing (rating, required)
Overall Satisfaction (rating, required)
Anything we could have done better? (long text, optional)