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Customer Journey Mapping Survey - Free Marketing Template | ZenBuild | ZenBuild

Templates→Marketing→Customer Journey Mapping Survey

Customer Journey Mapping Survey

A survey to map the customer journey across touchpoints. Captures how customers discover, evaluate, purchase, and use your product to identify opportunities for improvement.

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Customer Journey Mapping Survey

Help us understand your experience at each stage of your journey with our product.

How did you first hear about us?*

How easy was it to find the information you needed during your research?*

How easy was the sign-up or purchase process?*

How was your onboarding experience?*

How satisfied are you with the product overall?*

What was the most frustrating part of your experience?

What was the most positive part of your experience?

How likely are you to recommend us to a friend or colleague?*

Very likelySomewhat likelyNeutralUnlikely

Template Details

CategoryMarketing

IndustryMarketing

Fields8

Uses0

Views0

marketingcustomer-journeysurveyuser-experienceresearch