Customer Loyalty Program Redemption Feedback Form — Form Fields
This feedback template includes 9 fields. Gather customer feedback after redeeming loyalty points or rewards for a purchase. Free to customize and use on ZenBuild.
Type of reward redeemed (dropdown selection, required) — options: Dollar Discount, Free Product, Service Upgrade, Gift Card, Exclusive Experience, Cashback
Ease of Redeeming Your Reward (rating, required)
Value of Reward Received (rating, required)
Satisfaction with Redemption Options Available (rating, required)
Was the redemption process as described? (multiple choice, required) — options: Yes, exactly as expected, Mostly, Some discrepancies, Not what I expected
Did you experience any technical issues during redemption? (multiple choice, required) — options: Yes, No
Comments about the redemption experience (long text, optional)
Overall Loyalty Program Satisfaction (rating, required)
