Food Delivery App Order Experience Feedback — Form Fields
This feedback template includes 11 fields. Measure satisfaction with food delivery accuracy, packaging, and courier service. Free to customize and use on ZenBuild.
Your Name (text, optional)
Email (email, optional)
Order Number (text, required)
Delivery App Used (dropdown selection, required) — options: DoorDash, Uber Eats, Grubhub, Instacart, Postmates, Other
Delivery Time vs. Estimate (multiple choice, required) — options: Earlier than expected, On time, Slightly late (under 15 min), Very late (over 15 min)
Food Temperature on Arrival (rating, required)
Order Accuracy (rating, required)
Packaging Quality (rating, required)
Courier Professionalism (rating, required)
Was your issue (if any) resolved by support? (multiple choice, optional) — options: Yes, No, Did not contact support
