Grocery Delivery Service Customer Survey

Grocery Delivery Service Customer Survey — Form Fields

This surveys template includes 10 fields. Evaluate customer satisfaction with grocery delivery accuracy, timing, and product quality. Free to customize and use on ZenBuild.

• How often do you use grocery delivery? (dropdown selection, required) — options: Weekly, Bi-weekly, Monthly, Occasionally
• Order Accuracy (rating, required)
• Freshness and Quality of Produce (rating, required)
• Delivery Speed (rating, required)
• Ease of Using the App or Website (rating, required)
• Issues experienced with recent orders? (checkboxes, optional) — options: Missing Items, Wrong Items, Damaged Products, Late Delivery, Poor Substitutions, None
• Are delivery fees reasonable? (multiple choice, required) — options: Yes, very fair, Mostly fair, A bit high, Too expensive
• Suggestions for improving the service (long text, optional)
• Overall Delivery Service Satisfaction (rating, required)
• Would you recommend this service to a friend? (multiple choice, required) — options: Definitely, Probably, Unlikely, No