Hotel Loyalty Program Member Survey

Hotel Loyalty Program Member Survey — Form Fields

This surveys template includes 10 fields. Collect feedback from loyalty program members on rewards, perks, and overall satisfaction. Free to customize and use on ZenBuild.

• Loyalty Program Tier (dropdown selection, required) — options: Silver, Gold, Platinum, Diamond
• Approximate stays in the past year (number, required)
• Overall Satisfaction with Loyalty Program (rating, required)
• Value of Rewards Earned (rating, required)
• Ease of Redeeming Points (rating, required)
• Which benefits do you value most? (checkboxes, required) — options: Free Nights, Room Upgrades, Late Checkout, Lounge Access, Bonus Points, Partner Discounts
• Have you experienced any issues redeeming rewards? (multiple choice, required) — options: Yes, No
• Describe any redemption issues (long text, optional)
• How likely are you to remain a member? (multiple choice, required) — options: Very likely, Likely, Unsure, Unlikely
• Email Address (email, optional)