Insurance Claims Adjuster Field Visit Feedback

Insurance Claims Adjuster Field Visit Feedback — Form Fields

This feedback template includes 10 fields. Collect policyholder feedback on the insurance adjuster's visit and claims process experience. Free to customize and use on ZenBuild.

• Claim Number (text, required)
• Claim type (dropdown selection, required) — options: Auto, Home/Property, Business, Health, Life, Other
• Adjuster Professionalism (rating, required)
• Thoroughness of Inspection (rating, required)
• Clarity of Next Steps Explained (rating, required)
• Timeliness of Adjuster Arrival (rating, required)
• Did the adjuster review all damage you reported? (multiple choice, required) — options: Yes, all of it, Mostly, Some was missed, No
• Were you satisfied with the initial estimate provided? (multiple choice, required) — options: Yes, Somewhat, No, No estimate given yet
• Concerns about how your claim was evaluated (long text, optional)
• Overall Claims Visit Experience (rating, required)