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IT Helpdesk Satisfaction Survey - Free Surveys Template | ZenBuild | ZenBuild

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IT Helpdesk Satisfaction Survey

Evaluate employee satisfaction with IT support, ticket resolution speed, and staff knowledge.

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IT Helpdesk Satisfaction Survey

Evaluate employee satisfaction with IT support, ticket resolution speed, and staff knowledge.

Ticket or Issue Reference (optional)

Issue Type*

Overall Helpdesk Experience*

Response Time*

Resolution Effectiveness*

Staff Professionalism*

Was your issue fully resolved?*

YesMostlyPartiallyNo

Communication Methods Used

PhoneEmailChatIn-PersonSelf-Service Portal

How can the helpdesk improve?

Template Details

CategorySurveys

IndustrySurveys & Research

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IThelpdesksupportemployee satisfaction