Public Library Service Quality Survey — Form Fields
This feedback template includes 10 fields. Assess patron satisfaction with library resources, staff assistance, and digital access. Free to customize and use on ZenBuild.
Name (text, optional)
Email (email, optional)
Branch Visited (dropdown selection, required) — options: Main Branch, North Branch, East Branch, West Branch, South Branch
Visit Frequency (multiple choice, required) — options: Daily, Weekly, Monthly, A few times a year, First time
Services Used (checkboxes, required) — options: Book borrowing, Digital resources, Research assistance, Computer use, Events/programs, Children's section
Staff Helpfulness (rating, required)
Collection Variety (rating, required)
Facility Condition (rating, required)
Digital Resource Accessibility (rating, required)
Suggestions for improving library services (long text, optional)
