Public Transit Commuter Experience Survey

Public Transit Commuter Experience Survey — Form Fields

This surveys template includes 9 fields. Gather rider feedback on public transportation reliability, safety, and satisfaction. Free to customize and use on ZenBuild.

• Which transit service do you primarily use? (dropdown selection, required) — options: Bus, Subway/Metro, Light Rail, Commuter Train, Ferry
• How often do you use public transit? (dropdown selection, required) — options: Daily, Several times a week, Weekly, Occasionally
• On-Time Reliability (rating, required)
• Cleanliness of Vehicles (rating, required)
• Passenger Safety (rating, required)
• Ease of Payment (rating, required)
• What issues have you experienced? (checkboxes, optional) — options: Delays, Overcrowding, Dirty Vehicles, Unsafe Conditions, Poor Customer Service, Route Gaps
• Suggestions for improvement (long text, optional)
• Has service improved in the past year? (multiple choice, required) — options: Yes, significantly, Somewhat, No change, It has gotten worse