Retail Store Shopping Experience Survey

Retail Store Shopping Experience Survey — Form Fields

This surveys template includes 10 fields. Gather customer feedback on in-store shopping experience, product availability, and staff service. Free to customize and use on ZenBuild.

• Store location visited (dropdown selection, required) — options: Downtown, Mall Location, Suburban Store, Airport Store, Online (Ship to Store)
• Store Cleanliness and Organization (rating, required)
• Product Availability (rating, required)
• Staff Helpfulness (rating, required)
• Checkout Speed (rating, required)
• Were you able to find everything you were looking for? (multiple choice, required) — options: Yes, all items, Most items, Some items, No
• Reasons for visiting today (checkboxes, optional) — options: Planned Purchase, Browsing, Returns/Exchanges, Gift Shopping, Pick Up Online Order
• Suggestions for improving your shopping experience (long text, optional)
• Overall Shopping Experience (rating, required)
• Would you shop here again? (multiple choice, required) — options: Definitely, Probably, Unlikely, No